How can we help you?
Frequently Asked Questions
How can i make payment?
We accept multiple payment method like Bank Transfer, Western Union, Money Gram, Credit Card, Paypal and so on.
How to make delivery?
We always ship the goods by DHL, FEDEX, UPS, TNT, EMS. Shipping methods are multiple.
If the product does not fit to my machine, can I return the goods?
How can I know if my order is shipped?
We will email you the shipping information like tracking number once your order is shipped.
Who will pay importing duties?
Our quotation does not includes importing cost such as duties. So our customer has to pay these fees according to importing policy of their country. If our customer has special requirement for the declared value, you can tell us.
When can I get response after sending inquiry.
Our sales representative will contact you within 12 hours by email if you send us inquiry from websites with suffix @sinocmp.com. Please make sure the email you filled in is correct.
How can I make sure you sent the right parts I want?
Please make sure the part number and engine model. We can make sure it is the right one you want. We will send photos of parts before shipment.
How long will my goods come to me?
It will take 3-5 days to united states, and 3-8 days to other countries. And different shipping methods, the time is different. Please consult to us when you make inquiries.
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